Store leaders could not see the revenue leak across CRM, POS, logistics, and finance.

A US furniture retailer needed daily decisions to come from one operating picture instead of four conflicting reports.

Client

Mid-Market US Furniture Retailer

Duration

8 months

Industry

Retail

$1MAnnual Revenue Uplift

$440KCost Savings

5×ROI in Year 1

5Systems Unified

Client problem

In their words

Data was siloed across CRM, POS, logistics and finance. Reporting was manual, sales associates had little operational visibility, and dependency on third-party tools and headcount was growing. Earlier AI pilots had failed because the data foundation wasn't ready.

What ZapSight built

One operating system around the failure mode

Unified five core systems into a single AI-ready data layer
Embedded retail-specific business context directly into the warehouse
Deployed reporting and sales-performance agents for store and HQ teams
Replaced manual analysis with self-serve insights for leadership
Automated recurring operational workflows across stores

Technologies Used

AWS S3RedshiftGluedbtLangGraph

"
We finally have AI driving daily actions across our stores — not another dashboard nobody opens.
Chief Operating OfficerUS Furniture Retailer